Peter Bugaiski

Technical Product Manager · Master Data Management & AI Innovation

Summary

Technical Product Manager with 24+ years in enterprise software and a deep specialization in Master Data Management (MDM) and Product Information Management (PIM). Currently leading AI-powered product capabilities at Stibo Systems, integrating Generative AI, OpenAI GPT, and Vision APIs to transform product data enrichment, translation, and quality workflows. SAFe-certified product leader with a proven track record guiding global scrum teams from discovery through delivery for Fortune 500 customers across Europe and North America.

Career Highlights

  • 15+ years at Stibo Systems across three progressive roles—from STEP MDM consultant to Senior Support Manager to Technical Product Manager—delivering enterprise data solutions to Fortune 500 customers.
  • Pioneered Generative AI integration in enterprise MDM, embedding OpenAI GPT and Vision APIs into product data enrichment, translation, and quality workflows.
  • Led a 24/7 $9M+ global support program with distributed teams across the USA, India, and Denmark, providing multi-tier follow-the-sun coverage for the Americas.
  • Bilingual product leader (English & German) with 24+ years across European and North American enterprise software markets.

Core Competencies

Master Data Management MDM, PIM, Stibo STEP, data quality, data governance, data stewardship, validation rules, taxonomy
Generative AI & Machine Learning OpenAI GPT, Vision API, Cursor, LLMs, RAG, agentic AI, prompt engineering, computer vision
Product Management Roadmap & vision, discovery, prioritized backlog, user stories, use cases, stakeholder management, product operating model
Agile & SAFe Scrum, PI planning, sprint planning, backlog refinement, demos & retrospectives, lean delivery
Leadership Cross-functional global teams, distributed leadership, mentorship, customer engagement, executive communication
UX, Design & Analytics Role-based UX, design systems, accessibility (WCAG), conversational UI, BI integration with Power BI, dashboards

Professional Experience

Technical Product Manager

Nov 2015 — Present

Stibo Systems · Greater Atlanta · Remote

  • Lead a global scrum team delivering enterprise MDM/PIM capabilities to Fortune 500 customers across discovery, delivery, and post-launch ownership.
  • Pioneered integration of OpenAI GPT and Vision APIs to supercharge product data enrichment, translation, and quality workflows—dramatically reducing time-to-market while improving consistency at scale.
  • Led development of an AI-powered, context-aware data assistant (agentic AI, RAG, conversational UI) that lowered the learning curve for new users and accelerated time-to-task.
  • Spearheaded a modern, role-based UI redesign focused on intuitive workflows, design-system consistency, and WCAG accessibility, accelerating feature adoption across the customer base.
  • Delivered proactive data-quality intelligence integrated with Power BI that surfaces issues before downstream impact, shifting QA from reactive to predictive.
  • Own product strategy and a prioritized backlog aligned to business goals; lead PI/sprint planning, refinement, demos, and retrospectives—partnering with customers and stakeholders to validate solutions.

Senior Support Manager, Americas

Apr 2013 — Oct 2015

Stibo Systems · Greater Atlanta

  • Led a 24/7 $9M+ support program for enterprise MDM customers across the USA, Canada, and South America.
  • Managed distributed teams in the USA, India, and Denmark; implemented a multi-tier 24/7 program in India to extend global coverage.
  • Directed cross-departmental escalations across R&D, Technical Services, and Professional Services to meet SLAs, while feeding prioritized customer enhancement requests into the product roadmap.

Consultant

Sep 2010 — Apr 2013

Stibo Systems · Atlanta Metropolitan Area

  • Provided expert support for the Stibo STEP MDM platform across major enterprise customers in the Americas; assisted with implementations and customer training, building the platform depth that informed later product leadership work.

Technical Support Specialist

Jun 2009 — Sep 2010

PaperWise · Springfield-Branson, Missouri

  • Rolled out document management & workflow solutions for customers in insurance, medical, and transportation; programmed integrations with PaperWise products.
  • Guided client implementations and authored customer-specific documentation; managed issues across bug-tracking, ticketing, and development.

Consultant

Mar 2009 — Jun 2009

comosoft Inc. · Dallas-Fort Worth Metroplex

  • Developed and introduced processes for software-based print production; guided onsite client implementations and led demos at client sites and conventions.

Support & Quality Management

Aug 2001 — Mar 2009

comosoft · Greater Hamburg Area, Germany

  • Troubleshot software issues onsite (national & international) and remotely; trained users across departments in cross-platform environments.
  • Planned software releases, scheduled testing, and managed regression-focused test cases driven by new functionality.
  • Authored bilingual (English & German) internal and external documentation; managed issues across bug-tracking, ticketing, and development.

Education

Diploma — Digital Media Designer

2001 — 2004

G5 Business School for Print & New Media · Hamburg, Germany

Print & New Media planning and production

Abitur

1993 — 2000

Lohmühlen Gymnasium · Hamburg, Germany

German university-entrance qualification

Certifications & Affiliations

  • SAFe® Certified — Scaled Agile Framework practitioner
  • Product Operating Model — active advocate & practitioner

Languages

  • English — professional working proficiency
  • German — professional working proficiency

Updated