Peter Bugaiski

Product Owner / Technical Product Manager / MDM Professional

I have worked at multiple international software companies and managed global support and QA teams. I enjoyed working as a business, solution, and technical consultant in professional services and support for many years. In my current role as technical product manager, I am working with a global team of developers, architects, user experience designers, and visionaries around the world to create innovative master data solutions which deliver value for customers.

I had the pleasure of working with Peter in various roles at Stibo Systems over the last years. Peter understands current market trends and the actual needs of his customers due to his vast experience from his previous roles. As a technical product manager, he infuses Stibo Systems’ STEP solution with new ideas that contribute to the companies success in the MDM space. He is a great team player, who works successfully in tandem with different teams from around the world to make sure to deliver projects on budget and on time. Peter is a brilliant individual to work with and would be an asset to any company.

Ali Saheb
Product Manager, Stibo Systems, Inc.

Peter represents the epitome of professionalism and results in a role that is often stressful and demanding. As the Sr. Support Manager at Stibo Systems, Peter and his team handled hundreds of issues each week. Peter was able to develop and set standards and processes for the department, allowing the team to efficiently address client support issues in a successful and timely way. His commendable leadership of the team was equaled only by his management of internal and external clients.

Michael R. Carpentier
Corporate Operations Manager

I had the great pleasure to work alongside Peter for the better part of 5 years at Stibo Systems. During that time, Peter set the highest standards for quality, dedication, and professionalism that never went unnoticed by both his internal and external customers. Through natural leadership, Peter successfully held his team to these same standards, resulting in a stronger team and a stronger Stibo as a whole. Any person or company that has the privilege to work with Peter in the future can certainly expect comparable benefits.

Brandon SextonIT Director, NCR Corporation

I had the pleasure working with Peter for the better part of 5 years in various roles at Stibo Systems. One of Peter’s many qualities which always stood out to me was that he is always approachable and right there when needed, this could be on a last minute client call, helping out with an emergency or simply provide guidance on team meetings. Peter is a great leader and that kind of guy who does not expect anything less from his team that he would not do himself as well, holding himself and his team to the highest standards and always going an extra mile to ensure the happiness of his customers and his team, following the companies objectives.

Robert Baitis
Manager – Digital Content Services, Genuine Parts Company

Peter has been a key player in the implementation of our new content management system. (LAGO) . He has spent weeks on site and been a real asset in the fine tuning and training process.
He has excellent problem solving and follow-up skills.

Linda Bakk
Creative Director, Bass Pro Shops

Peter has provided a senior level of post-implementation support and consulting for our Stibo STEP platform over the past 9 months. During this time, Peter has displayed a superior level of product knowledge and support.

As a former manager providing global application/help desk support, I remain impressed with his attentiveness and patience over the past months. Throughout our relationship, these qualities have remained consistent, professional and reliable. Stibo is well-served with Peter as an ambassador to their company. I highly recommend Peter for any position that requires direct customer contact, attention to detail, strong technical aptitude and excellent follow-through.

Mark Harris
Solution Architect, Essentra Components

Peter is a very confident leader to lead a support team. He clearly understands how to run an effective support team focused on customer satisfaction. He helps Stibo Systems in improving its internal support metrics, reporting and tools. He strikes the right balance in building capacity and increasing productivity. He knows how to grow a team and how to continuously improve internal processes. His direct involvement with the teams in EU and India is helping Stibo function as one global support team. His product knowledge is a big plus too.

Shan Muthuvelu
President & Senior Principal Consultant, ITOrizon Inc.

As a project manager at Stibo Systems, I had the pleasure of working with Peter for over two years. His professionalism and willingness to help others, even outside his area of responsibility, was exceptional. He has a passion for helping his internal and external customers. Although I did not report to Peter, I got a sense that he was a great people manager who looks to develop the people around him. He looks for the best in others and has a great sense of humor too!

Patricia Benedict, MBA, PMP

Over the last 6 months Peter has become a visible and integral part of ensuring our Ecommerce platform and service is fully operational. His support and excellent customer service have built strong relationships with external functional teams. His attention to detail and open communication are vital to the continued service!

Great working with you Peter!!

Niven Jesudas
Sr. Manager of Product Management, The Home Depot Canada

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